Friday, February 29, 2008 

Micromanagement and Delegation

Micro-Management and Delegation

Recently I had a long discussion with a friend of mine about Managers and managing. She is a former HR Manager for several major companies and was bemoaning the fact that training for managers has been cut back so significantly in recent years and that managers no longer receive the type of help, guidance and assistance that they received just a few short years ago. My background has been in retail and telecom. Hers was neither. Yet the same problems and issues seem to rise in every industry. Of course, this is exactly the reason that I got into coaching. Coaching allows those managers who want to improve a very personalized venue to do just that.

We went on to agree that the common pattern these days seemed to be for the department star performer to be promoted from contributor, to team leader, to manager in seemingly record time. We agreed that new managers have difficulty moving from the contributor to the manager role because no one is willing to spend the time and energy to coach them through the various hurdles that new managers and leaders face. We agreed that this lack of training never seemed to lower the expectations of the manager, just the performance.

Then we disagreed, strongly. What caused the disagreement? The

concept was micro-management. My friend explained to me that she has "coached" many employees recently and that many of them complained about one particular manager who was micro-managing them. She told me that she helps the employees understand and come to grips with "their problem". "You're not going to be able to change that manager, she explained to me, "so you've got to change the employees". She explains to them that if they are being micro-managed, there's probably a reason for it. They are probably doing something wrong. If they just identify that problem and improve, their manager will stop the micro-management. "The employees need to improve themselves. It's as simple as that."

I wish my life was as simple as that.

She acknowledges that with that many employees complaining that

it's likely the manager is the problem. But changing the manager is too much trouble, she says, so let's tell the employees it's their fault.

While it is true that it is sometimes necessary to micro-manage

people, her explanation makes little sense to me. You might micro-manage an employee if their performance is lacking. Or because the project they are working on is very high visibility and any chance of error must be minimized. But when a number of employees are complaining about the same manager micro-managing them it implies one of two things.

Either this manager:

1. Has a lot of problem employees and needs to start weeding them out, or

2. This manager does not know how to let go and properly

delegate to their staff.

Excessive micro-management is not the sign of a healthy manager.

When someone is constantly micro-managing their staff it's generally their problem, not the employees.

If you are micro-managing your staff, refusing to delegate routine, and not so routine tasks to them for completion, then you are setting yourself up for trouble. Have you ever heard yourself say, "I would delegate this to someone else, but it's just as easy to do it myself"? Or maybe you say, "This task is too complicated to delegate. I have to make sure it's done right."

If so, I hope you like your job. Because you aren't going anyplace higher. Delegation can be difficult to learn because it looks like a huge risk and a huge leap of faith. But it doesn't have to be that way. There are techniques that you can learn that will help you delegate and get you out of the detail. And you have to get out of the detail if you really want to be an executive.

David Meyer, owner of Coaching for Tomorrow, has more than 25 years of management and leadership experience, having worked for companies such as Nobil Shoes, McDonough, Allied Stores, MCI and Nextel Communications. His mantra, "You Win With People" is based on the deep-seated belief that hiring, developing, and promoting the right people can lead to organizational and financial success. As a management and leadership coach, David works to instill that same passion in his clients by helping them understand the importance of strong leadership, strong teamwork, and strong players.

David has a Bachelor's in Business Administration from Elmhurst College and has been certified by both ACTION International as a Business Coach and the Coach Training Alliance. He also has received his CTM from Toastmasters. He is an Officer in the Denver Coach Federation and a facilitator/trainer for the Coach Training Alliance and ACTION International of Colorado. He is also a co-author of the book Creating Workplace Community: Motivation.

Married with two adult daughters, David is active in his local Kiwanis club and Crossroads Community Church. He enjoys reading, golf, scuba diving, and Civil War reenacting.

www.coachingfortomorrow.com

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Asbestos - The Silent Killer

Asbestos is the single biggest work place killer today. People who have worked with the material are at serious risk from developing lung cancer, asbestosis and mesothelioma, fatal respiratory illnesses that debilitate their victims. Evidence of asbestos deadly effect on those who breathe its fibres is likely to multiply in the decades to come.

Asbestos was once heralded as the greatest building material available to those in the construction industries. Its high tensile strength, durability and flexibility, as well as heat insulation and fire retardant properties meant that it could save lives, make buildings strong and make industries rich. It was first used by the Greeks some 2000 years ago. They were aware of the health hazards it posed but believed that its magical ability to withstand fire far outweighed this danger.

The dangers to health were all but forgotten until at the turn of the twentieth century when medical researchers noticed a large number of deaths and lung problems occurring in asbestos mining towns. In 1917 and 1918, several United States studies discovered that asbestos workers were dying unnaturally young.

Asbestosis was first diagnosed in a 33 year old woman in 1924, this lead to studies being carried out on asbestos workers in the UK. Examinations on the workers showed that thirty percent had asbestos-related lung disease. UK laws were introduced in 1931 to increase ventilation and to make asbestosis an identifiable work related illness.

Despite the established link between asbestos and lung diseases the industry continued to grow well into the last century. At the peak of its usage asbestos was produced in 24 countries worldwide; it was also manufactured in over 100. World production climaxed at over 5 million tonnes. The building, shipping, insulation and demolition companies whose workers came into contact with asbestos were often aware that their staff were at risk. They did not take sufficient steps to protect their workforce from personal injury.

Sadly the effects of asbestos take many years to manifest themselves. People who worked in the construction industries some 20 to 40 years ago may still be awaiting their fate. Asbestos causes several diseases, two of which occur only in those who have had contact with asbestos, asbestosis and mesothelioma. Lung cancer and emphysema are more commonly associated with smoking but frequently occur in non smokers with a history of asbestos contact.

It is thought that the worst is yet to come. The peak of asbestos usage was in the 60s and 70s so many people may develop lung diseases in the near future.

Due to the latency of asbestos diseases it is thought that we will be seeing many more incidences of mesothelioma in the next 25 years. Hugh Robertson, head of health and safety at the British TUC says: "A realistic estimate is that within the EU alone 500,000 will die in the next 35 years, half from mesothelioma and half from lung cancer. In Japan, an estimated 100,000 will die. If you add the Australian, Canadian and US figures then even a million is an under estimation and that is only for the developed countries.

People affected by asbestos are entitled to compensation from the companies who knowingly exposed them many years ago.

People affected by asbestos related illness should speak to a personal injury solicitor who has experience in asbestos cases.

For free legal advice visit www.youclaim.co.uk to learn more about asbestos and to make a claim, or alternatively you can call us on 0800 10 757 95.

YouClaims solicitors have many years experience of handling asbestos related claims. They help people rebuild their future following exposure to the deadly effects of asbestos.

Editorial notes: YouClaim provides full accident litigation compensation services. Helps people to claim compensation for all types of injury from whiplash to head injuries.

By Sophie Evans
http://www.youclaim.co.uk
Compensation following a non fault accident.



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Causes Of Vertigo - Vertigo Symptoms

This article is written from a laymans' perspective. Always check with your doctor with any vertigo symptoms (dizziness).

The first time I experienced Vertigo symptoms was right after I had a nasty bout with bronchitis. I had already missed one week of work because of it. On the day I planned on returning to work; I got up when my alarm went off and promptly hit the floor.

I didn't fall to the floor because my legs were weak. I didn't even feel "bad". But I was as dizzy as you could get. Scared out of my wits - I'd never experienced any thing like this before in my life - I crawled my way to the living room and climbed into a chair. The dizziness remained. I made coffee, thinking the Vertigo symptoms would go away. They didn't and I decided to go to the emergency room.

At the emergency room, (as visions of brain tumors and the like presented themselves in my mind) the doctor seemed quite confident as to what my problem was. He asked me a series of questions, ran some tests, did some blood work and gave me some Antivert. He concluded that because of the Bronchitis, I had gotten the Vertigo, and that this was common. Vertigo is also common in the elderly - and it's usually chronic.

He sent me home with my prescription of Antivert. I was out of work for another week, basically chained to my couch or bed. I couldn't do anything else. I could not sit in front of my computer, or watch TV - everything had a tendency to bounce around. I was miserable. The Antivert that was prescribed to me made me incredibly drowsy and I slept a lot. After 3 days, I felt better and not quite so dizzy, but I still was unable to drive at this point, and it took another few days to feel normal.

The best way for me to describe my Vertigo symptoms is this. Don't laugh. It's exactly how I felt.

Have you ever gotten so drunk to the point to where you got the spins? The room starts spinning and twirling taking you for the ride. It only goes away when you lay down and lay completely still. Only with Vertigo symptoms, it doesn't go away.

My mother is prone to Vertigo, she usually gets the Transderm Scop motion sickness patch. She says it doesn't make her drowsy and vertigo symptoms go away within 24 hours. I've never tried the patch, I've always taken Antivert, prescribed by a doctor or you can also buy generic Antivert over the counter at any drugstore. Look for Meclizine on the box, or the brand Bonine.

My understanding of one of the causes of Vertigo is an imbalance of the crystals in the ear, which make sense, at least for me since I only get Vertigo after I've been sick with Bronchitis.

If you are experiencing vertigo symptoms, contact your doctor immediately.

Elizabeth Ramer maintains Prescription Meds Online and enjoys writing health articles from a layman's perspective. Join our pharmacy affiliate program at Pharmacy Affiliate Program



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Pay Per Click Marketing and Management

A lucrative bargain for the regional advertisers, Pay Per Call (PPC) offers you advertising through an innovative mix of broadband and voice media. All set to take on the world by the sheer virtue of its concept, major search engine players, including Google, Yahoo, MSN, eBay, Amazon and AOL, have already launched/ announced their own PPC programs, finally bringing it to limelight and awarding it deserving candidature for worldwide recognition. The prominent PPC service provider names in US and UK markets include Greenlight, MIVA, Touch Local, Callgen and Ingenio, among others.

Pay Per Call also functions through advertisements on search engines, just like Pay Per Click, except that Pay Per Call advertisers pay only for inbound calls generated through the keyword-based search listings. PPC service providers may sport minor variations in terms of exact procedure, but the underlying logic and concept remains identical. For example, while MIVA customers have to dial a toll free number to connect, Google offers call-back-style model. Pricing model also varies between companies, as Touch local offers static price for each call and sells number of calls on first come first serve basis, in contrast with the sector-based pricing model followed by others.

To elaborate citing a typical Touch Local scenario, you choose relevant keywords for your ads over the concerned search engine and its distribution partners. As any interested visitor finds and clicks your ad based on matching keyword search, a pop-up box requests the visitor for his/ her phone number and enables him/ her to be directly connected with you. At your end, you receive an incoming call with an introductory message notifying a PPC ad generated telephonic query. As visitor is connected, he/ she is automatically landed to a branded ad page hosted by Touch Local, enlisting your business vitals, including name, address, phone number and a brief description of products and services offered. You balance reduces with respect to the duration of call. At the end of the month, you get helpful detailed reports as regards the number of calls received, time of call, telephone number etc. You simply top up your funds as and when they run low

Pay Per Call is a highly suitable advertising model for small scale local businesses that can do better business by personal contact. The advertising model enables all kinds of local self-employed profiles take advantage of Internet reach in local markets, minus a website. It sounds all the more tempting considering customers prefer telephone queries for local shopping and call when are most likely to buy.

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